DubaiNow is the UAE’s first unified smart app for Dubai government services, bringing more than 280 public and private partner services into one secure, easy-to-use hub. From paying DEWA and Salik to renewing car registration, tracking visas, booking health appointments and donating to charities, the app centralises life admin in Dubai. Below is a practical guide to its features, benefits and FAQs to help you get the most out of it.

What is the DubaiNow smart app?

Launched in 2015, DubaiNow (also written as Dubai Now) is a single platform that consolidates services from more than 30 Dubai government entities and partners. It’s designed around the vision of a seamless, paperless city, giving users a secure way to transact, track and manage essential services in minutes.

The app focuses on everyday needs: bill payments, driving and vehicle services, housing and property, residency and visas, health and education, security and justice, travel, faith, donations and more. Sign-in is powered by UAE Pass for trusted digital identity and e-signatures, while built-in dashboards, reminders and receipts help you stay organised.

DubaiNow brings over 280 smart services from more than 30 government entities to your fingertips.


DubaiNow smart app features

Many residents start with DubaiNow to pay DEWA, Etisalat, du, Empower and NOL. But the app can do far more. Here are the standout features and categories.

DLD Digital Sale: complete property sales online

The Dubai Land Department’s Digital Sale service on DubaiNow streamlines the sale and registration of eligible properties fully online. Buyers and sellers can complete transactions digitally with e-signatures, secure payments and instant issuance of ownership certificates.

Key points:

  • Sign contracts electronically using UAE Pass.
  • Transfer funds through secure channels.
  • Receive digital ownership certificates upon completion.
  • Available 24/7 for maximum convenience and transparency.

Eligibility and requirements:

  • Applies to select freehold residential/commercial units and townhouses owned by a single individual and free of mortgage.
  • Both parties must hold a valid Emirates ID and have an active UAE Pass account.

This initiative supports Dubai’s smart city vision and real estate digital transformation, reducing paperwork, processing time and visits to service centres.

Utilities and bills

Pay and manage utilities and municipal services from one place, with options to save cards, set reminders and download receipts.

  • DEWA (electricity and water)
  • Etisalat and du (postpaid and prepaid top-ups)
  • Empower (district cooling)
  • Salik (tolls): view balance, recharge, manage plates
  • NOL (public transport card): top-up and check balance
  • Dubai Municipality and Dubai Customs
  • ENOC VIP recharge

Driving and mobility

Manage your vehicle and travel across the city with fewer stops and faster renewals.

  • Pay traffic and public transport fines.
  • Renew vehicle registration.
  • View, update and top up Salik accounts.
  • Pay for parking (including seasonal permits) and request permits.
  • Pay for fuel at ENOC stations and recharge ENOC VIP.
  • Access EV registration and find charger locations.
  • Buy or sell a car, and purchase/renew car insurance.
  • View real-time traffic incident locations.
  • Find nearby Tasjeel centres and fuel stations.

Housing and property tools

Handle core tasks for moving in, renting, owning and maintaining your home.

  • Activate and manage DEWA accounts; view, download and pay invoices.
  • Sign and view Ejari tenancy contracts.
  • Manage properties you own or rent.
  • Check the RERA Rent Increase Calculator.
  • Order moving, cleaning and painting services.
  • Activate internet, phone and TV via du.
  • Verify title deed details and property status.
  • See selected property listings from partner entities.
  • Apply for property valuation and ownership certificates.
  • Request house adjustment fees, building numbering and temporary access road routes.

Residency and visas

Track and manage residency matters without visiting service centres unless required.

  • Apply, renew or cancel residence visas for family dependents.
  • View dependents’ entry permits and visas.
  • Check status of tourist and residence applications.
  • Request official travel and dependent reports.
  • Apply for domestic worker residency.
  • Pay applicable fines and violations.

Health services

Find care and keep medical information handy when you need it.

  • Search for doctors and book appointments.
  • Track prescriptions, vaccination plans and lab results.
  • Locate nearby pharmacies.
  • Access a COVID-19 vaccination card when required.

Education and learning

Plan your child’s education or your own upskilling with trusted sources.

  • Explore schools via the KHDA directory by rating, fees and curriculum.
  • Sign KHDA school contracts digitally.
  • View KHDA academic history.
  • Find early childhood centres, universities and training institutes.

Security and justice

Access key public safety services and legal information.

  • Request a Police Clearance Certificate from Dubai Police.
  • Locate the nearest Dubai Police station.
  • Check case status in Dubai Courts.
  • Call emergency services (Police, Fire, Ambulance) within the app.
  • Ask a lawyer general legal queries.

Travel

Stay on top of flight movements and documentation needs.

  • Track real-time flight status from Dubai Airports.
  • Request travel and dependent reports where available.
  • Submit lost-and-found enquiries for Dubai Airports.

Islam

Access faith-related services and information, especially during Ramadan.

  • View daily prayer times in Dubai.
  • Find the nearest mosque and Qibla direction.
  • Request a personal fatwa.
  • Inquire about land for building a masjid.
  • Request Sheikh Maktoum’s Quran services.
  • Pay for iftar meals and zakat.

Donations

Donate securely to recognised initiatives and charities across Dubai.

  • Dubai Cares, Noor Dubai, Dar Al Ber Society, Dubai Charity, Suqia
  • Inmates, Jood, Dirham Al Amal
  • 1 Billion Meals Endowment, Mothers’ Endowment
  • Beit Al Kheir, AWQAF, Bread for All, Al Jalila

General city services

Discover helpful everyday tools that simplify city living.

  • Browse Dubai Calendar events.
  • Find nearby city sites and public facilities.
  • Apply for premarital certificates and Sanad card.
  • Generate NOC letters for social benefits.
  • Register pets and farm animals; apply for pet adoption.
  • Learn about sustainability via Madinati and Go Green initiatives.
  • Apply for a recreational fishing licence.

DubaiNow app benefits

Why do residents and businesses rely on DubaiNow? The advantages quickly add up:

  • Time saved: Replace multiple logins and in-person visits with a single, secure app.
  • One dashboard for life admin: Pay utilities, renewals and permits together, with receipts always on hand.
  • Real-time updates: Track visa applications, flight statuses, fines and bills instantly.
  • Cost visibility: Get reminders and histories that reduce missed payments, penalties and service interruptions.
  • Paperless by design: E-sign with UAE Pass and download digital certificates and invoices.
  • Security-first: UAE Pass login and encryption help protect your identity and transactions.
  • 24/7 access: Handle key services anytime, including property sales via DLD’s Digital Sale.
  • Inclusive and expat-friendly: English/Arabic support and clear flows make it easy for newcomers to navigate city services.


Getting started with DubaiNow

It only takes a few minutes to set up and start transacting.

  • Download DubaiNow from the Apple App Store or Google Play and install it.
  • Create your profile and sign in using UAE Pass (set up UAE Pass first if you haven’t already).
  • Link services you use frequently (DEWA account, Salik, NOL, vehicle, dependents).
  • Add a payment method, enable biometrics (Face ID/Touch ID) and turn on notifications for bill due dates and renewals.
  • Pin your favourite services to the home screen for quicker access.

Tips to get more from the app

  • Use UAE Pass fully: Verify your identity and enable digital signatures to unlock the widest range of services.
  • Automate reminders: Switch on alerts for expiring registrations, visas and school contracts.
  • Consolidate payments: Pay multiple bills in one session and download receipts for your records or reimbursements.
  • Check eligibility before property transactions: For DLD Digital Sale, confirm your property and ownership status meet the listed criteria.
  • Keep your Emirates ID handy: Some services may require data from your ID during verification.
  • Secure your device: Enable device-level security and biometric login to protect your data.

FAQs about the DubaiNow app

How do I download and log in to DubaiNow?

Search for "DubaiNow" in the Apple App Store or Google Play and install the app. Open it, create your profile and log in using UAE Pass to access and sign services securely.

Is the DubaiNow app free?

The app itself is free to download and use. Standard government or service fees still apply for the transactions you complete (for example, fines, registrations, certificates or bill payments).

Is DubaiNow safe?

Yes. DubaiNow uses UAE Pass for secure authentication and e-signatures, along with encryption to protect your personal information. Location data, if requested, is used to enhance relevant features like directions and nearby services.

Which entities are on DubaiNow?

Over 30 entities and partners are integrated, including major departments such as DEWA, RTA-related services, Dubai Police, GDRFA, Dubai Land Department, KHDA, Dubai Municipality, Dubai Airports, and health and charity organisations. The catalogue continues to grow with new services added regularly.

Can I use DubaiNow without UAE Pass?

You can browse parts of the app, but most transactions (payments, renewals, e-signatures and certificates) require UAE Pass. Setting up UAE Pass unlocks the full DubaiNow experience.

What should I do if a transaction fails?

First, confirm your card has sufficient funds and that your details are correct. Retry after a few minutes or try another payment method. If the issue persists, contact support on 600-560000 or email help@smartdubai.ae with your transaction details.

Who can use DubaiNow?

Residents, citizens and many visitors can access services, though certain functions (like residency, vehicle or property services) require eligibility and valid documentation such as Emirates ID and residency status.